Job bookings
Benefit from multiple ways of creating job bookings, making the process as quick and easy as possible.
- Customisable booking forms: Quickly input job details through tailored forms.
- Branded customer web portal: Empower customers to book jobs directly online.
- EDI integration: Import booking data from external systems using formats like CSV, Excel, XML, and JSON.List item
- API integration: Connect seamlessly with other software using the built-in REST API.
Planning work
Plan efficient jobs, and schedule equipment or assets for upcoming work.
- Customisable planning screens: See exactly what is needed, per team, per individual.
- Drag and Drop Assignment: Easily allocate and assign equipment and personnel to jobs and bookings
- EDI integration: Import booking data from external systems using formats like CSV, Excel, XML, and JSON.List item
- API integration: Connect seamlessly with other software using the built-in REST API.
Communication with workers
Manage the dispatch of bookings and general communication with field workers.
- Web App: Provides crane operators access to job details, communication tools, and more, all of which work on a laptop, smartphone or tablet.
- SMS: Enables two-way text message communication direct from your Eureka system, and directly to your staff’s device.
- Email: Allows sending and receiving emails within the system, supporting various providers.
- Telegram Integration: Full two-way integration with the Telegram messaging platform. Automated BOT functionality is available. Google Translate is also available for non-English-speaking drivers.
Web portal / application
Multi-function web app, a central hub for crane operators.
- Stay Updated: Real-time job details and progress updates.
- Document Storage: Access to attachments, safety certificates, and other documentation.
- Customisable Workflows: Based on job type, industry, customer, or equipment.
- Proof Documents: Proof of service recording, including signatures, photos, and details.
- Admin: Time logging, holiday requests, message history, and customisable checklists.
Customer communication and updates
Tools to help maintain and manage your communications with customers.
- Branded Web Portal: Allows customers to manage their jobs, track progress, and access files online.
- Automated Communication: Keep customers informed about key events via SMS or email.
Asset visibility
Maintain visibility over your equipment and staff’s status’, availability, and documentation, including other employee admin.
- Individual Profiles: Manage all the information related to each individual, or piece of equipment.
- File Attachments: Attach relevant files to each employee or piece of equipment. Attachments can also be shared with operators or customers if required or requested.
- Holiday Management: Full holiday management, requests can be made from web app.
- Maintenance Management: Full maintenance package available to plan and record scheduled and un-scheduled equipment maintenance.
Invoices and payments
Eureka simplifies the billing process for accurate and quick invoices.
- Auto-Rating: Bookings can be automatically rated using an advanced rating calculator.
- Invoice Management: Invoices can be easily created, validated and emailed directly to your customers.
- Accounts Integration: Full holiday management, requests can be made from the web app.
Reporting
Reporting designed to help you make the most informed decisions.
- Powerful reporting
- Designed Dashboards
- Automated Dashboards